The City of Del Rio Municipal Computer System was attacked by RANSOMWARE on Thursday, January 10, 2019, which led to servers at City Hall being disabled announced the governmental entity.
The first step in addressing the issue, was for the City’s M.I.S. (Management Information Services) Department to isolate the ransomware which necessitated turning off the internet connection for all city departments and not allowing employees to log into the system. Due to this, transactions at City Hall are currently being done manually with paper.
The second step the City took was to go to the FBI to report the ransomware, after which the City was referred to the Secret Service.
“The City is diligently working on finding the best solution to resolve this situation and restore the system,” a press release stated. “It is uncertain whether anyone’s personal data has been compromised. This is uncertain as to both employee data and customer data. The City will provide further information as it becomes available.”
Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid by the victim.
Internet attacks can come from different sources and manners which ultimately are aimed at stealing funds, personal information, and other malicious acts.
Back in 2017, the Eagle Pass Waterworks System (EPWWS) had a cyber-attack which breached one of the EPWWS main servers. This put sensitive personal information in the database at the time of the breach, including customer social security numbers, home addresses, payment information as well as employee information, telephone numbers, and payroll information in jeopardy.